Jiligames Terms and Conditions

1 General Terms & Conditions

Jiligames (hereinafter referred to as the "Platform" or "we") is an entertainment service provider for online gaming users in Bangladesh. These Terms and Conditions constitute a legally binding agreement between jiligames and its members.

By creating an account or using jiligames, you confirm that you are legally eligible and capable of accepting these terms under the applicable laws and regulations of Bangladesh. Minors, individuals who are mentally incapacitated, and users from regions where online gaming is prohibited may not use jiligames.

Jiligames reserves the right to update these Terms and Conditions at any time without prior notice. Continued use of the Platform after any changes are made will be considered your acceptance of the updated terms.

2 Account Registration & Verification

2.1 Registration Eligibility

To open an account on jiligames, you must meet the following requirements:

• You must be at least 18 years Must be
• Only one account per person is permitted
• All information provided during registration must be truthful, accurate, and up to date
• You must not be an immediate family member of any jiligames officer or employee

2.2 KYC Verification Process

Jiligames reserves the right to conduct account verification (KYC) at any time to ensure security. The following documents may be requested during verification:

• Copy of National Identity Card (NID) or Passport
• Recent utility bill or bank statement (for address verification)
• Proof of payment method ownership

Failure to submit KYC documents within the specified timeframe may result in temporary suspension or closure of your account.

2.3 Account Security

You are solely responsible for keeping your account password and login credentials secure. Allowing others to use your account or selling it is strictly prohibited. Please notify jiligames support immediately of any unauthorized access.

3 Deposits & Withdrawals

3.1 Deposit Rules

Deposits on jiligames can be made using Bangladesh's leading mobile banking services — Mobile Banking, Nagad, and Rocket. The following rules apply to all deposits:

• Minimum deposit: BDT 200
• Deposits must be made from your own account only
• Deposits from third-party accounts are strictly prohibited and will be forfeited
• Deposits are typically credited to your account within 5–15 minutes

3.2 Withdrawal Rules

The following conditions apply to all withdrawals from jiligames:

• Minimum withdrawal: BDT 500
• Withdrawals can only be made to the mobile banking number used for the original deposit
• Large withdrawals may be held pending completion of KYC verification
• Withdrawals may be delayed if suspicious activity is detected
• Wagering requirements must be met before bonus funds can be withdrawn

4 Bonuses & Promotions

4.1 Bonus Eligibility Rules

Jiligames offers a variety of bonuses and promotions. Separate terms and conditions apply to each bonus. Please read the specific bonus terms carefully before claiming any offer.

• The welcome bonus is available to new members only and can be claimed once
• The applicable wagering requirements must be completed before playing with bonus funds
• Bonus balance cannot be withdrawn directly
• Multiple bonuses cannot be used simultaneously unless explicitly permitted by the promotion

4.2 Bonus Abuse

Jiligames takes a firm stance against any misuse of its bonus system. The following activities will be considered bonus abuse:

• Claiming the same bonus across multiple accounts
• Using low-risk betting strategies to meet bonus wagering requirements
• Claiming bonuses under a false identity

If bonus abuse is confirmed, the bonus and any associated winnings will be forfeited and the account may be closed.

5 Gaming Rules

Each game on jiligames has its own rules. However, the following general rules apply across all games:

• All game outcomes RNG (Random Number Generator) Determined by technology — no manipulation is possible
• Jiligames reserves the right to resolve any round that remains incomplete due to a technical error
• If your internet connection is lost during a game, the outcome will be determined by the server record
• Any dispute regarding a game result must be raised with support within 7 days

6 Prohibited Activities

The following activities are strictly prohibited on jiligames. Violations will result in immediate account suspension and potential forfeiture of any remaining balance:

• Bots or Automation: Using any software, bots, or scripts to play games
• Collusion: Colluding with other players to deliberately disadvantage others
• Money Laundering: Using the platform for money laundering purposes
• Chargebacks: Filing false chargeback claims with a payment provider
• Hacking: Attempting unauthorized access to the jiligames system
• False Identity: Operating an account under someone else's identity
• Account trading: Selling, renting, or transferring your account

7 Account Suspension & Closure

7.1 Account Closure by jiligames

Jiligames reserves the right to suspend or permanently close an account at any time under the following circumstances:

• Violation of these Terms and Conditions
• Registering with false or inaccurate information
• Non-cooperation with the KYC verification process
• Suspicious or unusual transactions
• Upon instruction from law enforcement authorities

7.2 Account Closure by Member

You may close your account at any time. Please withdraw any remaining balance before doing so. As part of responsible gaming, Self-exclusion option also can be used.

8 Limitation of Liability

Jiligames is not liable for the following:

• Disruptions to your gaming experience due to internet connectivity issues
• Issues caused by third-party software or devices
• Any loss resulting from sharing your account password or login credentials with another person
• Temporary service disruptions caused by unexpected technical errors

Jiligames makes every effort to ensure uninterrupted service, but cannot guarantee 99.9% uptime. Brief outages may occur during maintenance or upgrade periods.

9 Privacy & Data Protection

Jiligames takes your personal information seriously. Here are the details of how we collect, store, and use your data Privacy Policy can be found on the page. In brief:

• Your information will never be sold to third parties
• Data may be used to improve our services and ensure security
• Information may be shared with authorities when required by legal obligations
• All data is secured with 256-bit SSL encryption

10 Dispute Resolution

If you have a dispute with jiligames, please contact our support team first. We believe most issues can be resolved through direct communication.

• Any complaint must be submitted within Within 7 days Must be provided
• Our support team will provide an initial response within 48 hours
• Complex disputes may take up to 14 business days to resolve
• Server logs will serve as the final evidence in any dispute over game results
• Jiligames' decisions are considered final and binding

11 Terms Updates & Changes

Jiligames reserves the right to modify these Terms and Conditions, in part or in full, at any time. In such cases:

• Significant changes will be communicated via email or in-app notification
• Updated terms take effect from the date they are published
• Continued use of the platform after any changes will be considered acceptance of the updated terms
• The date of the most recent update will always be shown at the top of this page

12 Contact

If you have any questions or comments about these Terms and Conditions, please contact us:

• Email: [email protected]
• Live Chat: 24/7 active — chat with us from any page on the platform
• FAQ: FAQ Page View

Jiligames is committed to maintaining a transparent and honest relationship with its members. Our goal is to provide every gamer in Bangladesh with a safe, fair, and enjoyable gaming environment.